Unethical Issues With Reliance

Unethical Issues Made by Reliance Company

Reliance Company- An Indian Multinational Industry

Reliance Company is an Indian oriented company. This industry operates in various segments of markets that encompass telecommunication, retail, petrochemicals, refining and marketing, as well as, exploration and production. Following the Indian Oil Corporation, the second largest company with respect to earning revenue and publicly traded company is Reliance Industries. The selected ethical dilemma is associated to the telecommunication market of Reliance Company. Reliance Industry started the telecommunication industry in the year of 1995-1996. The company jointly started the project with NYNEX Company of United States.

Unethical Behaviour of the Reliance Company


The issue is related to the GPRS speed of the Reliance GSM. This issue was identifies in the year of 2011.

Reliance telecommunication has spent many years in the telecom market of India successfully. Afterwards, it gets involved in the unethical issue related to services provided to the customers. The story indicated that how company had offered the high speed GPRS and provided the low speed GPRS instead of the offered one. With the passage of time, the need of data is increasing. Some people are using fast lighting speed of high tariff 3G operators, while some people in India are hopeful to acquire the 4G Lte to use. People want to use the affordable broadband wireless in the upcoming days. In the international market, the data market is flourishing. The palyers of CDMA EVDO are upgrading the network of EVDO Rev B. on the other hand, the national company of India, Reliance Company, is backlogging via its operator Reliance GSM. It is performing and doing some unethical issue that is causing problem to many people.

When a consumer recharges with the pack of rupees 99 for thirty days, a GPRS pack intended to give six GB GPRS per EDGE, the Reliance GSM is capping the speed of GPRS with in sixty-four Kbps. Mobile Data Monitoring Application indicated that the network enabled by network is 64 kbps while the company supposed to give 236.8 Kbps speed on an average. This speed is not sufficient and slow on the network of 2G. It is also observed that when the data card or the mobile device of 3G gets such low speed of 64 kbps, the consumer has to encounter the useless speed. The consumers in this way do not get the quality of the product claim by the Reliance GSM Company.

The ethical issue in this case is that when the person recharges the twoG GPRS per EDGE, it is the right of the consumer to get the speed of 2G not, not less than that. However, the customers have to bear the low quality product due to the low speed such as 64 kbps, the slowest speed in comparison of 2G.